If you wish to return an item, you have 30 days from the date of receipt to do so. Please follow these steps:
Contact Us: Email us at hello@sazy.com with your order number and details of the item you wish to return.
Condition: Ensure the item is in fully resalable condition, unused, undamaged, and in its original packaging.
Custom-Made Products: For custom-made products, please contact our customer care team for further assistance.
Return Costs Return costs vary depending on the size and weight of the item:
Small and Medium Items: £6 to £19.99
Large and Heavy Items: £20 to £100
Please note, that returns to Scotland and Highlands may incur additional fees. We strive to make the return process as straightforward as possible. If you have any questions or need assistance, please reach out to our customer care team at hello@sazy.com.