Help centre

Delivery, Returns and Refunds

• How long will my refund take?
• How do I return my order?
• Can I amend or exchange my items?
• Can my order be delivered at the weekend?
• How do I track my order?
• Where does Sazy deliver?

See all 8 articles

Product & Order Issues

• I have a product query
• I have missing parts or items
• My Order has arrived damaged
• I've received the wrong item or order

Trade & Interior Designer Accounts

• Do you offer trade / interior designer discounts?

Product & Sustainability Questions

• How to Measure
• Can you make a sofa to my specific measurements?
• Partnership with the British Heart Foundation (BHF)
• Storage Fees

Showroom

• What products are on display in the Showroom?

Payments

• Using a Promo Code
• What payment options do you accept?

Contact Sazy

• How to contact Sazy
• Complaints Policy