Once an order has been placed, we are unable to exchange or amend it directly. If you need to make changes, please follow these steps:
Cancel Your Current Order:
Contact Us: Email our customer service team at hello@sazy.com to request a cancellation.
Confirmation: Confirm that you would like to cancel your order.
Refund Processing: Once we receive your cancellation request, we will process your refund immediately.
Place a New Order: After your current order is cancelled, visit our website to place a new order for the desired item.
End of Season Sale Policy
Please note that from the 24th September, all purchases made during our End of Season Sale are final. We’re unable to accept returns or issue refunds on these items.
For further assistance or if you have any questions, please contact our customer care team at hello@sazy.com. We are here to help you with the process.